Care & Cleaning of your Kaleen Rug

Enjoy the beauty of your Kaleen Rug purchase for many years with the help of our proper maintenance guide. Follow the instructions below carefully and you will be able to take good care of the rug at home.

UNPACKING:

When first taken out of the packing and unrolled, the rug may have bulges that will prevent it from laying flat on the floor. This occurs due to tight rolling during shipment. It will disappear in a day or two. If the problem persists, please put a heavy flat object on top of it for some time and it will help in solving the problem.

SHEDDING:

During initial use, you will notice some shedding of the wool pile. This is a common occurrence with any wool product and does not reflect on the actual wearability of the rug.

CLEANING:

Please vacuum regularly. Remove any grease spots with ordinary wool cleaning detergents. The frequency of cleaning varies according to the traffic the rug receives. You may have your beautiful Kaleen Rug professionally cleaned, depending on your personal requirement and the condition of your rug. Before getting professional cleaning help, make sure to ask:

• That the professional cleaner knows how to clean your particular type of rug. Cleaning fine rugs is much different from cleaning carpet!

• Inspect the rug with the cleaner. Note existing stains and damage before it is cleaned.

• Get a signed receipt and guarantee for the work to be done.

SPOT CLEANING INSTRUCTIONS:

• If you spill something on the rug, clean it immediately. This will help in preventing the stain from setting in. Remember, once the stain sets in, it becomes that more difficult to clean it.

• Never rub a spill, as it forces the spill deeper into the rug. Always, blot with a clean white cloth. Removing as much moisture from the spill as possible by blotting with a clean, white, absorbent cloth is the key.

• Use lukewarm water containing a mild wool cleaning liquid to remove any residual stain. Remember to always pre-test any cleaner prior to wide spread use.

• Always, use clean water to remove any cleaner, and absorb any remaining moisture with dry towels. When dry, vacuum pile to restore texture.

• If the preceding steps do not help in proper cleaning of the rug, please send it to a reputable professional cleaner.

Why is Wool best when buying a fine rug?

• Wool is all natural

• Wool rugs look better and last longer than rugs made from other fibers

• Wool is environmentally safe

• Wool colors resonate warmth

• Pure virgin wool contains rich natural lanolin which provides soft and resilient yarn

• Wool is naturally stain resistant

• Wool is naturally flame resistant